CAD Product

Computer-Aided Dispatch

Coordinate call intake, dispatch decisions, field status, and incident handoff from one operational view built for public safety teams.

Request Evaluation View Requirements Dispatch Guide

Call intakeStructured incident creation and triage.

Unit statusShared visibility for dispatch and command.

Case handoffConnect dispatch activity into RMS workflows.

Problem Solved

Reduce dispatch fragmentation during active response

Wildlands CAD gives telecommunicators, supervisors, and field users a shared operational picture without forcing agencies to abandon records, mobile, or reporting workflows already in motion.

Faster context

Surface caller, location, unit, incident, and history context in one response workflow.

Cleaner handoffs

Move incident activity toward records and case workflows with less duplicate entry.

Operational oversight

Give supervisors status, escalation, and workload visibility while incidents unfold.

Modules

CAD workflow coverage

Call intake

Structured incident capture, location context, priority handling, and narrative support.

Dispatch board

Unit assignment, status management, queues, and response coordination views.

Field coordination

MDIS-connected incident context, updates, and field-facing response details.

Supervisor review

Escalation, workload, incident status, and operational history for leadership review.

Feature Matrix

Evaluate CAD by operational need

Need	CAD capability	Connected workflow
Incident creation	Guided call intake, priority, location, and notes.	RMS report initiation and dispatch history.
Resource visibility	Unit status, assignment, and queue awareness.	Command dashboards and MDIS field updates.
Agency coordination	Shared incident timeline and escalation context.	Interoperability and cross-team reporting.
Audit posture	Activity history, role-aware access, and review trails.	Trust, compliance, and records retention review.

Deployment

Plan CAD rollout with discovery, workflow mapping, integration validation, training, and go-live support.

Implementation readiness

Security

Use role-aware access, audit-friendly activity history, and CJIS-aware operating practices without overstating certification claims.

Trust center

Integrations

Connect dispatch workflows with RMS, MDIS, command, API, and agency interoperability needs.

Integration platform

Next Step

See CAD in the full Wildlands public safety suite

Review pricing guidance, deployment requirements, documentation, or talk with the Wildlands team.

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